Zanesville: (740) 450-SPAS (7727)

Columbus: (614) 866-6700

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969 Linden Ave.

Zanesville OH. 43701

Store Hours

Monday - Saturday:

10:00 AM - 6:00 PM

 

 

 

 

 

 

IF YOUR SPA REQUIRES SERVICE:

We also offer spa cleanings, chemical maintenance, spa moving and spa removing.

If you are in need of service to correct a problem with your spa, fill out the service form lower down this page, email our service department at click here or call our Spa Service Center at the phone numbers listed below.  These lines rings directly into the area's largest spa service center featuring:

  • Radio dispatched truck

  • Factory trained and certified technicians

  • Fully equipped / stocked service trucks.

  • Parts available online (coming soon)

If you get voice mail when calling, expedite your service request by doing the following:

  • How did you find out about us?  If yellow pages, which exact one? (What brand book? ex. AT&T, Verizon, Yellow Book, Haines, Windstream, and so on.  Also, what city is the book distributed in?  For example, maybe you live in Chillicothe but you obtained a Columbus AT&T yellow pages book.)

  • If a referral is how you found out about us, then who referred you?

  • Give your customer ID number (if you know it)

  • Give us your full name (spell it if it is not simple)

  • Give us your phone number with area code.

  • Give your present address

  • Leave as much information as possible for us to reach you, ex. home phone, work phone, cell phone, pager, email address, etc.

  • Leave a detailed message of symptoms / characteristics of the problem with your spa

  • Speak clearly!

Our technician will contact you and, if necessary, will schedule your service visit.

  • When technicians are in the field, calls will be returned the next regular business day in the order they were received.

  • Service Department hours are Monday - Saturday 9:00 AM to 6:00 PM.

  • Weekend, after hours, and holiday service is available for additional fees.  Call for details.

If a visit is necessary, please be prepared to provide us with access to any and all sides of the spa, depending on the problem.

Zanesville Columbus
(740) 450-SPAS (7727) (614) 866-6700
Anywhere in Ohio & the surrounding states!
1-800-641-SPAS (7727)

 

Please fill out the form below in order to help us help you in your request for service.

 

How did you find out about us?


If you selected "other", then please tell us in detail how you found out about us.


What type of hot tub / spa needs to be repaired?

Free-standing
Built-in / Sunk-in floor or deck
Other

What is the brand name, model name, and serial # of the spa?

Brand Name
Model Name
Serial Number

What year was your spa delivered, or how old is the spa in years?


What describes the problem with your hot tub or spa? (Choose all that apply)

Leaking
Motor not working
Froze up & possibly plumbing busted
Trips breaker
Spa cleaning
Cover needs replaced
Cover lift needs replaced
Winterize
Inspect & educate home owner
Heater not working
Acts like there is no power to the spa
Color changing lights not working
Audio or video equipment not working
FLO, FL, or 3 dots (flashing or solid) on the topside
Other

Please provide the following contact information:

Name
Title
Organization
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country
Work Phone
Home Phone
FAX
E-mail
Cell Phone

Author information goes here.
Copyright © 1999 [A-1 Atlantis Spa & Pool World, LLC]. All rights reserved.
Revised: 02/18/09

 

 

 

 

Spa & Pool World either specializes in or is a Service Center for these 40 brands.

 

 

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Last modified: July 31, 2009