Spa Division: (740) 450-SPAS (7727)

Pool Division: (740) 453-6900    

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Work We've Done

 

969 Linden Ave.

Zanesville OH. 43701

Store Hours

Monday - Friday:

10:00 AM - 6:00 PM

Saturday:

12:00 PM - 6:00 PM

 

 

 

 

 

 

IF YOU THINK YOUR SPA MAY REQUIRE SERVICE:

We also offer spa cleanings, chemical maintenance, spa moving and spa removing.

To possibly save you time and expense, do the following prior to calling the Service Department:

  • Please read the OWNER'S MANUAL completely.

If you are still unable to correct the problem after trying this, email our service department at click here or call our Spa Service Center at 1-800-641-SPAS (7727).  This line rings directly into the area's largest spa service center featuring:

  • Radio dispatched truck

  • Factory trained and certified technicians

  • Fully equipped / stocked service trucks.

  • Parts available online (coming soon)

If you get voice mail when calling, expedite your service request by doing the following:

  • How did you find out about us?  If yellow pages, which exact one? (What brand book? ex. AT&T, Verizon, Yellow Book, Haines, Windstream, and so on.  Also, what city is the book distributed in?  For example, maybe you live in Chillicothe but you obtained a Columbus AT&T yellow pages book.)

  • If a referral is how you found out about us, then who referred you?

  • Give your customer ID number (if you know it)

  • Give us your full name (spell it if it is not simple)

  • Give us your phone number with area code.

  • Give your present address

  • Leave as much information as possible for us to reach you, ex. home phone, work phone, cell phone, pager, email address, etc.

  • Leave a detailed message of symptoms / characteristics of the problem with your spa

  • Speak clearly!

Our technician will contact you and, if necessary, will schedule your service visit.

  • When technicians are in the field, calls will be returned the next regular business day in the order they were received.

  • Service Department hours are Monday - Friday 9:00 AM to 6:00 PM.

  • Weekend, after hours, and holiday service is available for additional fees.  Call for details.

If a visit is necessary, please be prepared to provide us with access to any and all sides of the spa, depending on the problem.

Zanesville Columbus
(740) 450-SPAS (7727) (614) 866-6700
Anywhere in Ohio & the surrounding states!
1-800-641-SPAS (7727)

Remember, they are called spas, not hot tubs.

 

Please fill out the form below in order to help us help you in your request for service.

The "submit" and "reset" buttons are not working right now.  We are working on the problem.  Please copy and paste the information into and e-mail.  (e-mail address)

How did you find out about us?

If you selected other, please tell us how you found out about us.

Contact Information

Name
Company
Address
City
State
Zip Code
Home Phone
Work Phone
   Cell Phone
          E-mail
 Lead Source

 

 What type of hot tub / spa needs to be repaired?
Free-standing
Built-in / Sunk-in floor or deck
Other
 


 

 What is the brand name?


 

 What year was your spa delivered, or how old is the spa in years?


 

 What describes the problem with your hot tub or spa? (Choose all that apply)
Leaking
Heater not working
Motor not working
Filtration system needs cleaning
Froze up & possibly plumbing busted
Acts like no power to system
Spa cleaning
Lights not working
Cover needs replacing
Audio or video equipment not working
Winterize
"FLO", "FL", or 3 dots on topside
Inspect & educate home owner Other


Yes, I want to receive e-mails with valuable spa-related information.

 

 

Spa World either specializes in or is a Service Center for these 40 brands.

 

 

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Last modified: September 20,  2008