We also offer spa cleanings, chemical
maintenance, spa moving and spa removing.
To possibly save you time and expense,
do the following prior to calling the Service Department:
Please read the OWNER'S MANUAL
completely.
If you are still unable to correct the
problem after trying this, email our service department at
click here or
call our Spa Service Center at 1-800-641-SPAS
(7727). This line rings
directly into the area's largest spa service center featuring:
Radio dispatched truck
Factory trained and certified
technicians
Fully equipped / stocked service trucks.
Parts available online (coming soon)
If you get voice mail when calling,
expedite your service request by doing the following:
How did you find out about us? If
yellow pages, which exact one? (What brand book? ex. AT&T, Verizon, Yellow
Book, Haines, Windstream, and so on. Also, what city is the book
distributed in? For example, maybe you live in Chillicothe but you
obtained a Columbus AT&T yellow pages book.)
If a referral is how you found out about
us, then who referred you?
Give your customer ID number (if you
know it)
Give us your full name (spell it if it
is not simple)
Give us your phone number with area
code.
Give your present address
Leave as much information as possible
for us to reach you, ex. home phone, work phone, cell phone, pager, email
address, etc.
Leave a detailed message of symptoms /
characteristics of the problem with your spa
Speak clearly!
Our technician will contact you and, if
necessary, will schedule your service visit.
When technicians are in the field, calls
will be returned the next regular business day in the order they were
received.
Service Department hours are Monday -
Friday 9:00 AM to 6:00 PM.
Weekend, after hours, and holiday
service is available for additional fees. Call for details.
If a visit is necessary, please be
prepared to provide us with access to any and all sides of the spa, depending on
the problem.
Zanesville
Columbus
(740) 450-SPAS (7727)
(614) 866-6700
Anywhere in Ohio & the surrounding states!
1-800-641-SPAS (7727)
Remember, they are called spas,
not hot tubs.
Please fill out the form below in order to help us help you in your
request for service.
The "submit" and "reset" buttons are not working right now. We
are working on the problem. Please copy and paste the information
into and e-mail. (e-mail
address)
How did you find out about us?
If you selected other, please tell us how you found out about us.
Contact Information
Name
Company
Address
City
State
Zip Code
Home Phone
Work Phone
Cell Phone
E-mail
Lead Source
What type of hot tub / spa
needs to be repaired?
Free-standing
Built-in / Sunk-in floor
or deck
Other
What is the brand name?
What year was your spa
delivered, or how old is the spa in years?
What describes the problem
with your hot tub or spa? (Choose all that apply)
Leaking
Heater not working
Motor not working
Filtration system needs cleaning
Froze up & possibly plumbing busted
Acts like no power to system
Spa cleaning
Lights not working
Cover needs replacing
Audio or video equipment not working
Winterize
"FLO",
"FL", or 3 dots on topside
Inspect
& educate home owner
Other
Yes,
I want to receive e-mails with valuable spa-related information.
Spa World either specializes in or is a
Service Center for these 40 brands.